Supaffi

Programs and affiliates/The affiliate portal

The affiliate portal

What your affiliates see on your subdomain: links, earnings and payouts.

Affiliates get their own dashboard on your affiliate subdomain, at /affiliates/dashboard. It carries your product's name and site, and has four pages: Overview, Links, Commissions and Payouts. Affiliates see only their own data, and never see a commission as Flagged: a flagged commission shows to them as Pending.

Overview

At the top, Your link shows their primary link with a copy button, and a line with their terms, for example 20% of every payment · 60-day cookie · 30-day hold. A date range picker sets the period for the rest of the page.

BlockShows
ClicksClicks on their links in the period.
EarnedCommissions earned in the period.
PayableWhat you can pay them now, and what is still on hold.
Paid outWhat you have paid them, and what they earned in total.
Clicks and earningsBars for what they earned and a line for clicks, one currency at a time.
ReferralsHow many referred subscribers are still paying, out of all referred. Recurring programs only.
Recent commissionsTheir six latest commissions.

Affiliates can create extra links that send visitors to a specific page, for example yourapp.com/pricing?via=sarah-pricing. Each link shows its Clicks, Sales and Earned.

New link asks for a Code and a Destination path on your site. A blank destination is the site root.

RuleDetail
CodeSame rules as signup codes. See Referral codes.
DestinationStarts with /. No ?, #, spaces or full URLs. Up to 200 characters.
Links per affiliateUp to 20.
Primary linkThe link they signed up with. Marked Primary and cannot be deleted.
Changed or deleted codesUp to 50 per affiliate.

Changing a link's code or deleting a link stops the old link from earning straight away. Clicks and commissions it already brought in stay on the affiliate's account.

Commissions

A list of every commission with Date, Amount, Status, Link and Detail, with a tab for each status. The detail is written for the affiliate:

DetailMeaning
Clears <date>Still in the hold. Payable on that date.
Clearing shortlyThe hold is over and it is about to become payable.
Ready to payPayable. Waiting for you to pay it.
Paid <date>You marked it paid on that date.
The customer was refundedVoided by a full refund.
Reduced because part of the sale was refundedLowered by a partial refund.
The customer disputed the payment and wonVoided by a lost chargeback.
This sale was made by you, so it does not earn a commissionYou confirmed a self-referral.
Removed by the merchantYou voided it. Your reason is not shown to them.

A commission whose link was deleted shows Deleted in the Link column.

Payouts

Three tiles show what is Pending, Payable and Paid. Below them, affiliates fill in Payout details: a method and one value, which you see in the Pay to column of your Payouts page.

MethodThey enter
PayPalAn email address
WiseAn email address
Bank transferAn IBAN or account number
OtherFree text: how to pay them
  • Until the details are filled in, the page warns them that you have nowhere to send their money, and the sidebar marks Payouts.
  • Payment history lists each payment you marked paid, with its date, number of commissions and amount.